Privacy Policy

Introduction

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and purchase products from us. By accessing and using our website, you consent to the collection and use of your information as described in this Privacy Policy.

Who we are

Our website address is: https://mistlabs.co.za

Information we collect

We may collect the following types of information when you use our website:

• Personal information such as your name, email address, mailing address, and phone number when you create an account or place an order.
• Payment information such as credit/debit card details or other payment methods when you make a purchase.
• Information automatically collected through cookies and similar technologies, such as your IP address, browser type, and operating system.

Disclosure of Information

We may use the information we collect for the following purposes:

• To process and fulfil your orders, including processing payments and delivering products to you.
• To communicate with you about your orders, account status, and promotions.
• To improve our website, products, and services based on your feedback and usage patterns.
• To detect and prevent fraud, unauthorized transactions, and other illegal activities.
• To comply with legal obligations and respond to lawful requests from government authorities.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Choices

You may choose not to provide certain personal information, but this may limit your ability to use certain features of our website or make purchases. You can update or delete your account information by logging into your account settings. You can opt-out of receiving promotional emails from us by following the instructions provided in the emails or contacting us directly.

Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected personal information from a child under 18, please contact us immediately.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. Your continued use of our website after any changes to this Privacy Policy will constitute your acceptance of the updated terms.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at HERE